Edgar Garcia is a Support Engineer at MicroStrategy, where he provides complex and challenging support for customers around the world. Originally from Sonora, Mexico, Edgar received his Bachelor’s Degree in Engineering in Computer Security from the TecMilenio University. As a senior, he started working in the Organization of American States in Washington, D.C., where he worked as the IT Assistant to the Executive Secretary. He is a dedicated professional with ten years of expertise in help-desk and some in computer security, information system, networks, and secretariat management. He is also a proven expert in analytical support and creative troubleshooting. Edgar joined the GLN team as a Leadership Fellow in IT Operations to help the diverse communities achieve their goals. Edgar enjoys biking, exercising, traveling, and meeting new people.